Privacy Policy

Welcome! This Privacy Policy ("Privacy Policy") describes our privacy practices for TheirStory, Inc. (“TheirStory”). TheirStory is the Internet website, applications, and other interactive services (“Services”) that are offered by TheirStory for use on mobile devices, tablets, personal computers and any other devices that connect to the Internet. By accessing any of the TheirStory Services, you are consenting to this Privacy Policy. This Privacy Policy describes what information the TheirStory Services collect from users when they visit the TheirStory Services; how such information is used and stored; when such information may be disclosed to third parties; how users can control the use and disclosure of collected information; and how information is protected.

Our visitors' privacy is important to us, and we recognize the need to provide additional privacy protection for children on the TheirStory Services permitting such visitors. Our privacy practices are guided by the United States' Children's Online Privacy Protection Act of 1998, as well as data privacy laws in the United States and the General Data Protection Regulation (“GDPR”). Younger visitors should always check with their parents or guardians before entering information on any website or mobile application and we encourage families to discuss their household guidelines regarding the online sharing of personal information.

SUMMARY

For your convenience, the following is a quick summary of our Privacy Policy. Please read the entire Privacy Policy for more detailed information.

WHAT INFORMATION WE COLLECT

In general, we collect two types of information:

  1. Information that you actively give to us (including audio, video, and textual submissions); and
  2. Information we may automatically collect about your computer or wireless devices (such as IP address, cookie ID, or other unique device identifiers).

HOW WE STORE SUCH INFORMATION.

We use TheirStory to capture and safeguard meaningful conversations, so we’re incentivized to take security and privacy seriously. TheirStory is built on the same technologies used by Fortune 500 companies for stability and security. For video communication and recording we use the industry-leading TokBox API. Once you’ve started recording, we also take several precautions to save your video/audio recordings. For example, if you accidentally hang up or close the browser before ending the recording, the recording is still saved, and you’ll find it when you go back to your personal page. Once you finish a recording, your video is automatically stored in Amazon S3. You can also download the recording if you want to store it outside of TheirStory.

Despite such precautions, there is always a chance of unauthorized access to or loss of your information. If you think a third party has accessed your information, please contact us immediately as instructed below.

HOW WE USE SUCH INFORMATION.

In general, the information we collect may be used to respond to your requests; enable you to take advantage of TheirStory Services features and services; measure analytics; and manage and improve the services available on the TheirStory Services. We may use your information in these ways when and where it is consistent with legal requirements to do so.

INFORMATION WE SHARE WITH THIRD PARTIES.

Depending upon the circumstances, we may share collected information (a) with law enforcement or others as needed to protect or defend our rights and the rights of others; (b) with third parties we hire to handle certain activities; (c) that is publicly posted information and individualized information which you provide opt-in consent (or with parental consent if you are under 18) or anonymized information for which you have not opted-out with advertisers or third parties with whom we may partner to provide you additional content, products or services; (d) in the event of a corporate transaction; and (e) otherwise with your consent.

WHAT INFORMATION OTHERS MAY COLLECT.

Third parties may collect and disclose certain identifiers, like IP address or cookie information, solely for the support of the internal operations of TheirStory Services, such as providing content or allowing features to run on TheirStory Services, serving contextual advertising, and using analytics and other tools to improve the quality and performance of TheirStory Services.

Some of these third parties, such as advertising networks that serve targeted advertising on websites and online services intended for older audiences, or analytics service providers that analyze the performance of TheirStory Services may use their own unique identifiers, and their use of these technologies is within their control and not ours. These companies may use the information they collect from you consistent with their own privacy policies, which we encourage you to review.

YOUR CONTROL OVER YOUR INFORMATION.

You have the right to access, update and correct factual inaccuracies in any personally identifiable information we collect about you.

Parents and guardians can review any personally identifiable information collected about their children and request that such information be deleted and/or that no further information be collected.

WHO WE ARE

TheirStory Services are made available by TheirStory. If you have any questions about our information handling practices, including our practices with respect to children's personal information, please contact us at:

hello@theirstory.io

or

Attn: Zack Ellis

TheirStory, Inc.

260 E Main St Suite 6000 Rochester, NY 14604

Other corporate affiliates may collect or maintain information through TheirStory Services.

  1. INFORMATION COLLECTION AND USE
  2. We may request or collect certain information when you visit the TheirStory Services. However, visitors are required to share only the information that is reasonably necessary to participate in the particular activity.
    1. Registration Information: The information required to register may include: (a) birth date; (b) gender; (c) state; (d) zip code; (e) user name and password; (f) wireless telephone number; (g) email address; and (h) other profile information such as communications preferences, and interests. If the Site has actual knowledge that a user is under 13 years old, the child may be asked to provide his or her parent's or guardian's email address.
  3. Registration information is used to enable visitors to log into their accounts across different devices and platforms.

    To review the privacy policy for children under the age of 13, please see Section XI “Children Under the Age of 13” below.
    1. Computer Information Collected by Us: When visitors come to a Site, we may automatically collect certain information from their computers or mobile devices, such as the type of computer operating system (e.g., Windows XP or Mac OS), the visitor's IP address, the web browser (e.g., Internet Explorer, Safari, Chrome and Firefox), UDID (for certain mobile devices), information about the websites visited before and after visiting the Site, the web pages and advertisements viewed and links clicked on within the TheirStory Services, interactions with e-mail messages sent by a Site (e.g., links clicked on and whether the messages were opened or forwarded), information collected through the use of unique identifiers such as cookies (see below), information regarding the Internet service provider, and other standard server log information ("Computer Information").
  4. We may use cookies, web beacons, tokens or similar technologies (collectively referred to as "Tracking Technologies") on the TheirStory Services. "Cookies" (which may be html files, Flash files or other technology) are text files that help store user preferences and activity. "Web beacons" (also known as image tags, gif or web bugs) are small pieces of code used to collect advertising data, such as counting page views, promotion views or advertising responses. "Tokens" are unique persistent identifiers that are generated and sent from a server to a user's device to identify an interaction session, such as the authentication for a user's cable provider service, and which are usually stored as an HTTP cookie. The Site and/or third parties may use Tracking Technologies to collect Computer Information automatically as you browse the Site and the web.
    1. Computer Information Collected By Others: Third parties may collect, use or disclose cookie information, IP addresses or other identifiers from devices and/or browsers of users who visit TheirStory Services for the purposes of supporting the internal operations of the TheirStory Services, which can include, for example: 1) providing content or allowing features to run on the Services; 2) serving contextual advertising; and 3) using analytics and other tools to improve the quality and performance of the TheirStory Services.
  5. TheirStory Services may use a variety of third-party advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers, and other third-party service providers (collectively, "Third Party Advertising Service Providers") to, for example, serve advertisements on the TheirStory Services, help prevent you from seeing repeated advertisements, and measure and analyze traffic on the TheirStory Services. Third Party Advertising Service Providers may also be used to facilitate targeting of advertisements and measure and analyze advertising effectiveness ("Targeting Services"). These Targeting Services enable us, for older audiences, to display advertisements based on your visits to the TheirStory Services and other websites you have visited and may include delivering advertisements or other content for products and services that may interest you. Targeting Services also enable us to research the usefulness of certain advertisements. TheirStory does not behaviorally target advertising to children under 13 where TheirStory has actual knowledge that a user is under 13.
  6. These Third Party Advertising Service Providers do not have access to Tracking Technologies set by the TheirStory Services except to the extent necessary to provide services to the TheirStory Services. The Third Party Advertising Service Providers, as well as advertisers, may themselves set and access their own Tracking Technologies on your device if you choose to have Tracking Technologies enabled in your browser (or, for Flash cookies, if you have not removed them) and/or they may otherwise have access to other information about you. In addition, Third Party Advertising Service Providers may collect aggregate log data separately and independently from what the TheirStory Services collect.
  7. You should be aware that different rules might apply to the collection, use or disclosure of your information by third parties in connection with their advertisements, promotions and other websites you encounter on the Internet. The use of such technology by these third parties is within their control and not the TheirStory Services. Even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and those sites may use the information they collect from you consistent with their own privacy policies, which we encourage you to review. We encourage you to research and direct any of your questions in this regard to these third parties.
  8. With respect to the Tracking Technologies set by Third Party Advertising Service Providers and advertisers (and outside the control of the TheirStory Services), you have a number of options:
    • We may from time to time permit Third Party Advertising Service Providers and Advertisers to collect Information on the TheirStory Services. Some of these Providers and Advertisers may participate in the Network Advertising Initiative's Opt-Out Tool and/or the Self-Regulatory Program for Online Behavioral Advertising. Please click on the links to these tools to learn more about your choices.
    • Please note the following with respect to opting out of Tracking Technologies set by Third Party Advertising Service Providers and advertisers:
    1. The opt-out tools discussed above are "cookie based." This means that the tools rely on cookies to remember your choices with respect to the use of your information by the parties that offer you those choices. If you opt-out but then use the controls in your browser to delete all Tracking Technologies, you may have to opt-out again, a second time, in order to re-establish your opt-out preferences.
    2. Opt-outs are browser-specific. This means, for example, that if you opt out while using Internet Explorer 9, this choice will not affect the collection of information collected by Tracking Technologies when you use Mozilla Firefox on the same device. It also means that opting out on one device will not affect the collection of information by Tracking Technologies on other devices you may use to access the TheirStory Services.
    • You also can prevent the use of certain Tracking Technologies (other than Flash cookies) on a particular device by using the controls in your Web browser. To do so, you must complete both of the following steps:
    1. Delete existing Tracking Technologies through the "Internet Options" sub-option of the "Tools" menu option of your browser or otherwise as directed by your browser's support feature; and
    2. Disable future Tracking Technologies by using the same browser controls. Additional information on disabling most Tracking Technologies may be available through your browser's support feature. (See the "help" section of your browser for more information.)
    • You may be able to set the device you use to access the TheirStory Services to warn you each time a cookie or most other Tracking Technologies is being set (other than Flash cookies), or you can choose to turn off such warnings. This is done through your browser on the device you use to access the TheirStory Services. Additional information on warnings and removal of warnings may be available through your browser's support feature.
    • Opting-out of, deleting, rejecting, disabling or turning off Third Party Advertising Service Providers' Tracking Technologies does not mean that you will no longer receive online ads. Opting-out of, deleting, rejecting, disabling or turning off Third Party Advertising Service Providers' Tracking Technologies only means that such ads will no longer be tailored to your specific viewing habits or interests, but you will continue to see ads on the TheirStory Services.
    • PLEASE NOTE THAT THE USE AND STORAGE OF FLASH COOKIES TYPICALLY CANNOT BE CONTROLLED THROUGH YOUR BROWSER. For more information about Flash cookies and how to remove them from your computer, please click here.
  9. Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit "do-not-track" signals to the websites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. There currently is disagreement, including among participants in the leading Internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals.
  10. We currently do not take action in response to these signals, but, if and when a final standard is established and accepted, we may reassess how to respond to these signals.
    1. Geolocation Information: We may collect and store information about your geographic location, but we will only collect precise geolocation information sufficient to identify street name and name of a city or town on TheirStory Services that either are directed to users over 13 or when we have actual knowledge that a user is over 13 years old and only if you enable your computer or mobile device to send us location information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information. We use this information, for example, to enable visitors to take advantage of Site offerings and customize the content visitors see when visiting the TheirStory Services. By accepting this Privacy Policy and using the applicable Site, you hereby consent to the collection and storage of such geolocation information as described above.
    2. Other Data Collection and Use.
  11. We may collect search query information when visitors search for information on the TheirStory Services. We may also collect information from visitors when they contact us with questions and comments.
  12. We may use this information, along with any of the other information described above, to (i) analyze use of the TheirStory Services and understand and improve our service offerings; (ii) prevent potentially prohibited or illegal activities; and (iii) for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
  13. We may combine information collected through the TheirStory Services with information we collect from other sources (e.g., social media integration services, offline records or publicly available information). It is your responsibility to provide complete and accurate information and to keep such information up to date. We are not responsible for any problem or liability arising from your failure to do so.
  14. DISCLOSURE TO THIRD PARTIES.
  15. We may share your information with third parties for the limited purposes described below. In the U.S., parents of children under the age of 13 have the option of consenting to the collection and use of their child's personal information without consenting to the disclosure of that information to certain third parties.
    1. Law Enforcement and Safety.
    2. You acknowledge, consent, and agree to the extent legally permissible in your jurisdiction to allow us to access, preserve, and/or disclose the information we collect and/or content you provide to us (including information you may have posted on bulletin boards or internal site communication systems) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms of Use of the respective TheirStory Services; (c) respond to claims that the content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of the owners of the TheirStory Services, any user of the TheirStory Services, a third party or the general public. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of others.

      If you have concerns about the conduct of a particular user, please send an e-mail to hello@theirstory.io. This email is not to contact us about the status of your account.
    3. Agents.
    4. Information collected through the TheirStory Services that is publicly posted information and individualized information which you provide opt-in consent (or with parental consent if you are under 18) or anonymized information for which you have not opted-out may be transferred, disclosed or shared with third parties engaged by us to handle and deliver certain activities, such as message boards, newsletters, and advisory boards, and to perform other technical and processing functions, such as sending postal mail and email, maintaining data integrity, programming operations, user services or technology services. We may provide these third parties information collected as needed to perform their functions, but they are prohibited from using it for other purposes and specifically agree to maintain the confidentiality of such information. Some of these agents, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party agents, we encourage visitors to review their privacy policies and information collection practices.
    5. Business Transfer.
    6. In the event that assets relating to one or more of the TheirStory Services are transferred or sold to another entity as a result of, for example, a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy, information collected at the TheirStory Services may be transferred to the acquiring company.
    7. With Your Consent
    8. We may otherwise disclose your information pursuant to your consent.
  16. INTERNATIONAL TRANSFER.
  17. The TheirStory Services are designed for and targeted to U.S. audiences and are governed by and operated in accordance with the laws of the U.S. While users from countries other than the U.S. may access certain of the TheirStory Services, we make no representation that the TheirStory Services are operated in accordance with the laws or regulations of, or governed by, other nations.
  18. If you are located outside of the U.S., you use this Site at your own risk and initiative and you, not we, are responsible for compliance with any applicable local and national laws. Please be aware that any personal information and other information you provide to us or we obtain as a result of your use of this Site shall be collected in the U.S. and/or transferred to the U.S. and subject to U.S. law.
  19. By using this Site, participating in any Site activities and/or providing us with your personal information and other information, you (a) consent to the transfer and/or processing of any Information to and in the U.S., (b) acknowledge that U.S. law may provide a lower standard of protection for personal data than the laws of your location and (c) understand that we shall collect, transfer, store, process and/or deal with your Information in accordance with this Privacy Policy and U.S. law. Consequently, to the full extent permitted by law, you hereby waive any claims relating to the processing of your personal information or other information in accordance with this Privacy Policy that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction.
  20. SECURITY, STORAGE, AND RETENTION OF INFORMATION.
  21. We use TheirStory to record meaningful conversations with our own loved ones, so we’re incentivized to take security and privacy seriously. TheirStory is built on the same technologies used by Fortune 500 companies for stability and security. For video communication and recording we use the industry-leading TokBox API. Once you’ve started recording, we also take several precautions to save your video/audio recordings. For example, if you accidentally hang up or close the browser before ending the recording, the recording is still saved, and you’ll find it when you go back to your personal page. Once you finish a recording, your video is automatically stored in Amazon S3. You can also download the recording if you want to store it outside of TheirStory.
  22. Despite such precautions, there is always a chance of unauthorized access to or loss of your information. If you think a third party has accessed your information, please contact us immediately as instructed below.
  23. Information collected at the TheirStory Services will not be stored for longer than is necessary for the purposes described in this Privacy Policy, or to otherwise meet legal requirements.
  24. ACCESSING AND CORRECTING INFORMATION.
    1. Reviewing Your Information
    2. You have the right to access, update and correct factual inaccuracies in personally identifiable information that we collect online at the TheirStory Services, subject to certain exceptions. To do so, you should log into your account or you may e-mail us at TheirStory. To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before granting access.

      Registered users of TheirStory Services who are California residents and are under 18 years of age may request and obtain removal of content on the Services that they themselves post by emailing us at TheirStory. All requests must be labeled "California Removal Request" on the email subject line. All requests must provide a description of the content or information in your content that you want removed and information reasonably sufficient to permit us to locate the material and, so that we can process your request and contact you if we have questions, include your registered username and the name and URL (if applicable) of the website, application or other interactive service. We shall not accept requests via postal mail, telephone or facsimile. We are not responsible for notices that are not labeled or sent properly or may not be able to respond if you do not provide complete information.
    3. Parental Access
    4. Parents/guardians of children under the age of 13 can print out and mail or fax us a signed form that allows them to review any personally identifiable information collected about their child, have this information deleted, and/or request that there be no further collection or use of their child's personally identifiable information. We will take steps to verify the identity of anyone requesting personally identifiable information about a child and to ensure that the person is in fact the child's parent or legal guardian.
    5. Personal Data
    6. “Personal Data” means any information that can be used to identify, contact, or locate you, such as: your name, address, email address, or phone number, but does not include any information that has been fully anonymized so that a specific individual can no longer be identified from it.
    7. You may request to receive your personal data in a machine-readable formation. You may also request, subject to feasibility, your personal data be transferred to another company.
  25. HOW AND WHY WE USE PERSONAL DATA
  26. We collect information, which may include Personal Data, because it helps us deliver the absolute best user experience we possibly can. It is one of our core beliefs that we can only achieve that goal with your help and by customizing your experience. Gathering this information enables us to connect you with other people interested in technology like yourself and technology vendors, provide you with convenient and accurate information about discussion topics you may be interested in, and bring you timely and relevant information about the products and services that you may need. In addition, this information helps us keep you informed on the latest product and service announcements, software updates, and support information in a timely fashion. Most importantly, this information allows us to tune the product experience over time (including showing you more relevant content and ads), optimizing the Service based on your feedback and how you actually use the Service.
  27. More specifically, we use your Personal Data in the following ways:
  28. Internal and Service-Related Usage. We use data that you input into, or that is collected by, the Service to perform the services requested in connection with those portions of the Service. We use your payment information (through-third-party payment processors) to collect payment for the applicable portions of the Service. We may store and combine the Personal Data you submit or we collect via any part of the Service with information from other TheirStory services or third parties in order to deliver the Service, to provide you with a better experience and to improve the quality of our services.
  29. We may use data that you input into, or that is collected by, the Service to derive anonymized or aggregate data about your current IT environment, or your company operations, and may use this data to display customized content and advertising to you, and/or compare your environment configuration to those of the broader user community or for other purposes. Such information does not identify you individually.
  30. We use Clickstream Data to analyze trends, to administer the Service, to track users’ movements around the Site, to gather demographic information about our user base as a whole, and to operate and improve the TheirStory technologies and services. We may use and retain any data we collect to provide and improve our services.
  31. Advertising. Like most other websites you probably use, in order to serve you ads and to make them relevant to you, we need to use the data we know about you. We also may share information we have collected to show our IT vendor partners how effective their campaigns performed or how to make their campaigns more effective. While we may pass IP address information in pixels or cookies, no information that personally identifies you is shared with our IT vendor partners as part of this process but they may, under certain circumstances, see information about what companies are involved in our user community such as company names, sizes and industry. They do not know, and we do not tell them, your name, phone number, address, email address or any information that may personally identify you.
  32. Customer Testimonials. From time-to-time we may ask individual users to participate in customer testimonials posted on our website. We never post these testimonials without their express permission. Any information provided as part of these testimonials is used solely for the purpose of these testimonials and is not used in any other way. If you wish to update or delete your testimonial, you can contact us at hello@theirstory.io.
  33. Search Engines. Certain Personal Data may also be accessible via search engines or similar services.
  34. We consider that the processing we undertake above (or mentioned elsewhere in this Privacy Policy) is either:
    • necessary for the performance of a contract to which you are a party (for example, where we provide a requested Service to you);
    • necessary for us to take steps, at your request, to enter into such a contract (for example, where you make an enquiry about receiving a Service from us);
    • necessary for the purposes of our legitimate interests or those of a third party and not overridden by the interests or fundamental rights and freedoms of any data subject (for example, where we desire to provide improved client customer service and support as well as enhancing and developing our products and services, and the IT-systems and processes used to support such products and services, and the marketing and sale thereof); or
    • necessary for compliance with a legal obligation to which we are subject. For example, under applicable law, we may be obliged to:
    • secure and maintain technical and organizational measures to protect the security of your data;
    • investigate and report any (suspected) breaches of those technical and organizational measures.
    • comply with legal and regulatory obligations, including, but not limited to, complying with minimum retention periods for certain types of data.
  35. Where we do not consider that we can rely on a legal basis for processing that is set out above, then we will ask for your consent before processing your information. For example, we will ask for your consent before publishing your customer testimonial on our Site. Another example is where you sign up for an event organized by the Company, we may ask for your consent to share your contact details with the sponsor of the event, who may wish to contact you about products and services which may be of interest to you. You can tell we are asking for consent because we will describe the request and have a link to a privacy policy.
  36. RIGHT TO OBJECT
  37. If you are a resident of the European Union, you may request the Company stop processing your personal data if your data is being processed for the purpose of Direct marketing; Scientific/historical research and statistics; or the Company’s legitimate interest or in carrying out a task in the public interest or for an official authority.
  38. If you object to direct marketing, the Company will stop processing your data without a fee. However, the Company may continue to process your data, despite your objections, if, in the case of processing for the purposes of scientific/historical research and statistics, the processing is necessary for the performance of a task carried out for reasons of public interest; or in the case of processing based on legitimate interests or on the performance of a task in the public interest/exercise of official authority, there is are compelling legitimate grounds that override your interests, rights and freedoms.
  39. LINKS TO THIRD PARTIES.
  40. The websites that comprise the TheirStory Services may contain links to other sites, including those of sponsors, advertisers, social networking platforms, and survey companies. These other websites are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage visitors to other websites to review the privacy policies and information collection practices of those websites.
  41. YOUR CALIFORNIA PRIVACY RIGHTS.
  42. California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us: hello@theirstory.io, or you may contact us via regular mail at:

    Attn: Zack Ellis

    TheirStory, Inc.

    260 E Main St Suite 6000

    Rochester, NY 14604
  43. This document is the sole statement of the TheirStory Services' Privacy Policy and no summary, restatement or other version thereof, or other privacy statement or policy, in any form, including, without limitation, machine-generated, is valid.
  44. RIGHT TO BE FORGOTTEN
  45. If you are a resident of the European Union, you may request data erasure (also known as “right to be forgotten”). This process allows a user to have the data controller erase his or her personal data, cease further dissemination of the data, and potentially have third parties halt processing of the data. If a resident of the European Union seeks to exercise this right, the user may send an email to hello@theirstory.io with the subject Right to be Forgotten.

    Users should be aware that this right requires data controllers to compare the user’s rights to “the public interest in the availability of the data” when considering requests to be forgotten.
  46. CHILDREN UNDER THE AGE OF 13.
  47. TheirStory does not collect personal information from children through the Services without the explicit consent of a parent or legal guardian. TheirStory may collect your child’s email address without your consent in the following scenarios:
    • If a child under 13 sends a request to us, we keep their email address for long enough to respond to them. TheirStory deletes this information from our systems after we answer their question.
    • If a child under 13 signs up for an account or other activity that will require multiple online contacts with the child, we also ask the child for a parent’s or legal guardian’s email address, so we can notify you and give you an opportunity to opt out.
    • If TheirStory collect’s a child’s name or online contact information to protect the safety of a child who is participating on the site, TheirStory will notify you and give you the opportunity to prevent further use of the information.
    • If TheirStory collects a child’s name or online contact information to proect the security or liability of the site or to respond to law enforcement, if necessary. In this scenario, TheirStory will not use it for any other purpose.
  48. At any time, parents can refuse to allow TheirStory to collect persional information from their children. Parents may further request that we delete the personal information of their children from our records.

    Should a parent seek to access and/or delete their child’s personal information, they may do so by contacting TheirStory at hello@theirstory.io. Please use the PARENTAL ACCESS FORM to protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
  49. DATA SECURITY AND CONFIDENTIALITY.
  50. We have taken the necessary technical and organizational measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in the data processing are obliged to observe data protection law. and to keep personal data confidential. To protect your personal data, we use a secure online transmission protocol called “Secure Socket Layer” (SSL). You can recognize this where an “s” is added to the URL part “http://” (making it “https://”) or by a green, closed lock icon shown in your browser. By clicking the lock icon, you will get information on the SSL certificate used. The appearance of the icon depends on the type and version of your browser. SSL-encryption ensures an encrypted and complete transmission of your data.
  51. BREACH.
  52. In the event of a breach containing personal data where the personal data is unencrypted data or encrypted data and the encryption key, you will be notified in compliance relevant to state or country or territory laws.
  53. DATA SECURITY AND CONFIDENTIALITY.
  54. We reserve the right to revise this Privacy Policy at any time for any reason in our sole discretion by posting an updated Privacy Policy without advance notice to you. Such revisions shall be effective immediately upon posting and if you use the Site after they become effective it will signify your agreement to be bound by the changes. We shall post or display notices of material changes on the Site's homepage or otherwise on the Site and/or e-mail you or notify you upon login about these changes; the form of such notice is at our discretion. However, we encourage you to check this Privacy Policy often for updates.
  55. DATA SECURITY AND CONFIDENTIALITY.
  56. Data Controller in the meaning of the data protection law:

    zack@theirstory.io
  57. CONTACT US.
  58. If you have any other questions about our information handling practices, please contact us at:

    Or email us at: hello@theirstory.io